Sharing stories #StopITShaming at Citrix Synergy 2016 Las Vegas

Sharing stories #StopITShaming at Citrix Synergy 2016 Las Vegas -

team ExtraHop Citrix administrators and had a lot of laughs in this year's Citrix Synergy in Las Vegas poking fun at, such as low power for Citrix technology to blame users when it really is somewhere else (often the infamous layer 8)

Citrix understand a problem administrators, as the blame game works. it is a "guilty until proven innocent" set where Citrix is ​​believed to be the cause of a bad user experience until the administrator can prove otherwise.

We asked some extra Hoppers, which had formerly been, Citrix administrators what real causes slow performance was blamed on Citrix. Here were some of their replies:

• A damaged database index
• QoS reprioritizing ICA
• An overcrowded hypervisor
• A slow web server
• A full WebSphere queue
• an I / O-constrained client due to Windows update or September updates
• cheap 2.4GHz phone disturbs the teleworker of neighbors and their Wi-Fi
• a dead Wireless Access Point
• the companies settling lacks Cisco TAC support and the latest firewall firmware that prevents freezing / rebooting problem
• 10Mb / s data on a link 6Mbps MPLS [1945009[
• 37 people at the Starbucks Wi-Fi (high user latency on a non-RFC1918 address)
• a multi-homed system with dual-standard routes
• IS-IS routing "gone wrong"
• the local exchange carrier made "improvements" over the weekend
• a logon script of the Novell Netware days ported who had a drive letter away
• a user in Cincinnati logging into a domain controller in Haiti
• Gogo in-flight wireless
someone is taken
• subnet IP of HPUX box ( "Oh, that was your IP address? ")
• 2GB to store a user of photos on his roaming profile, a user of the web content filter and streaming movies
• bypass

the ExtraHop platform analyzes all data in flight, allowing Citrix administrators and architects can check not only user complaints, but also show exactly where the source of latency comes from.

Quote from the net guy: "Just because the server can not ping each other, does not mean it is a network issue."

to learn more, download the white paper: Citrix Troubleshooting: how to Stop The Blame Game .

you see what people shared other stories, the check of the #StopITShaming stream on Twitter out.

Tweet