Have you come ever been in a situation when a Citrix SCOM Management Pack installation on the SCOM management server computer fails ? had after installing the product started, it was suddenly interrupted and the following error message was triggered:
", the wizard setup has been an error "
Error type: ExePackage
error code: 0x800B010A or 0x800905
Detail:
What causes this error
the reason for such behavior the most is probably disabled the automatic installation of trusted root certification authority certificates.
of Citrix SCOM Management Pack installation package is signed with our certificate, which may be familiar not on the target computer. Computer that is not connected to the Internet, can not automatically download these certificates.
In our case, the certificate (issued by VeriSign), which is used by a Citrix SCOM Management Pack has to trust. To achieve this, a root certificate in the certificate chain must be added to " Trusted Root Certification Authorities ".
How and where can I check to see if certificates are missing?
absent in certificates, this Trust in Certificate Management in the root CAs certificate group to be tested:
- Class 3 Public Primary Certification Authority - G2 cer
- VeriSign Class 3 Public Primary Certification Authority - G5.cer
What is the solution or corrective?
areWhen the automatic installation and updating of trusted root certification authority certificates locked (for security reasons), VeriSign certificates can be manually downloaded and imported.
for manual import the following steps
to receive the certificate from the following location .:
http://www.symantec.com/content/en/us/ enterprise / verisign / roots / roots.zip
For Citrix SCOM management packs the G2 and G5 certificates should be introduced:
- class 3 Public Primary Certification Authority - G2 cer
- VeriSign class 3 Public Primary Certification Authority - G5.cer
import class 3 Public Primary Certification Authority - G2. cer
Shift the same steps for the VeriSign Class 3 Public Primary Certification Authority -. G5.cer certificate, if it is missing
Verification
How to check if the installation of VeriSign Certificates solves the problem? The simplest way is that you are running and verify that the process completed successfully Citrix SCOM Management Pack installation on the SCOM management server computer.
What if the provided solution to solve the problem not to do?
in the event that VeriSign certificates ( G2 in G5 ) were on the computer, and after a successful import lacks the problem persists , another reason should be identified for the problem.
- To verify that UTN user first-Object certificate, follow the below screen-shots. The certificate validation can be found on the Citrix SCOM Management Pack or other product installation package can be performed.
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issue with COMODO SHA-1 Stamping
As the "UTN user first-Object - Comodo timestamping" apply? Certificate
If the problem with Comodo timestamping and an invalid root " UTN user first-Object " certificate is persistent, they follow the steps below, which they apply, as " Trusted root Certificate Authority ".
, the CA is used for content signature, on the following available positions:
https://www.tbs-certificates.co.uk/FAQ/en/97.html
Perform these steps:
- download and open the UTN user first-Object
2. Double-click on the selected item to open the certificate.
3. Click Install certificate and select the Trusted Root Certification Authorities certificate store during import.
4. Check if the end certificate has been successfully installed.
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successfully installed UTN user first-Object certificate
Important
the problem with the " UTN user first-Object - Comodo timestamping" certificate is related not only to Citrix SCOM management packs. It can also with other Citrix products.
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