More and more software functions traditionally performed by the client now transferred to the server and beyond to the cloud.
One such example is the transformation of the media, as if YouTube allows users to upload a video in one of several formats, transformations and then used in a variety of formats and resolutions for all standard video player ; the resulting increase in productivity and convenience is huge.
Citrix is in the same direction and a current XenApp / XenDesktop function (Call Start Telemetry Service) uses cloud-based Citrix Insight Services (CIS) Relocation to bring best experience for customers and Citrix Support engineers here is a simplified schematic of how telemetry system is typically constructed.
Traditionally, either built in "Collector" and "parser" are a single unit or a part / all "parser" will be divided into a separate tool. The former approach leads to poor performance in the turning sharply to the determination and negatively impacts software runtime behavior. The latter approach is still not produced the best performance, because "Binary Stream" for a particular "Collector" is not optimal, but standardized for ubiquitous "parser" and "parser" (and its inputs) has distributed to all consumers and updated / maintained will .
Better solution, which was implemented by Call Home Telemetry Service - build a lightweight, high-performance "Collector" and offload parsing on a cloud-based CIS platform so that all types / sizes of "Collector" without offered by the cloud use to disrupt any consumer workflows scalability and flexibility. That is, we are now in a position with the normal production code execution turned tracing without any noticeable impact on performance at any time - no more problems with hard to reproduce questions
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