Since the 2015 survey found that desktops-as-a-service market continues to grow.
Many existing Hosted Service Provider now want the DaaS Join community hosted desktops and applications to their portfolio book. They can combine their existing hosted services such as Exchange, Lync, SharePoint, file storage, and so on, to offer companies hosted the complete cloud workspace.
to grow the DaaS business and scale, automating customer on-boarding and management process to reduce the time to market is the key. Citrix CloudPortal Services Manager (CPSM) is to provide the only self-service control panel and automation tools on the market, with the latest Citrix XenApp / XenDesktop, app orchestration has native integration and Share File technologies complete DaaS solution available ,
However, the difficulty that some service providers face is they have the existing IT environments with hosted services and customer managed either manually or via a third panels; As they move to Cloud Portal Services Manager in their existing environment, rather than building a new infrastructure, the cost and keep reducing the customer service continuity? With Citrix Worldwide Professional Services, we have a tool to help.
How it works
Each existing multi-tenant Active Directory environment, regardless of manual or managed through a control panel tool usually has a pattern for hosted customers OUs and identification once CloudPortal Services Manager has been installed, it can be configured to suit your current settings. Here is the overview of the process is to help migrate existing customers and users.
Fine tunes the Cloud Portal Services Manager
The flexibility of this product allows you to manage your clients tenants in many different ways. Most service providers provide CloudPortal Services Manager with its default settings. But for migration purpose is the best practice tune the settings for fine to meet existing environment in the context of preparation for the migration. This also includes the configuration as:
- Active Directory base OU (s) for hosted customer
- Customer OU name pattern
- Customer sub OU structure
- users Active Directory common name pattern
- user sAMAccountName and UPN pattern
If you have Microsoft Exchange service offerings available on the spot, make sure you Exchange service in enable Cloud portal Services Manager and configure with appropriate customer and user to meet your existing plans deals.
create existing customers in CloudPortal Services Manager
After you complete the configuration preparation, it's time to test an existing customer for a trial run to take over.
first create that test customers in CloudPortal Services Manager with the same company name and customer number (or the identifier). The provisioning process is to search for the customer existing OU in Active Directory.
Import the existing user import
existing user is no longer the most difficult and time consuming task, the tool makes the process simple and easy to manage.
Navigate to the leave AD user import page, select your customer users to import into, according to the target AD OU, check the user, and click import. It is so easy!
What if the customer has Exchange accounts
If the client Exchange user has existing, then providing Exchange service to the customer with relevant customers plan and the provision of service for imported users with appropriate user plans that you have in the "fine tuning" of the stage prepared.
For large number of users with the same mailbox settings such as storage limit and enabled protocols such as MAPI, the multi-user service provisioning function in CloudPortal Services Manager will help to simplify the process by in mass deployment.
, so that all their programs are The Exchange service provisioning in CPSM for existing Exchange users not create new mailboxes for these users but instead it is the imported users in the portal to link their existing mailboxes intact ,
What about the existing contacts and distribution groups of customers? The Exchange Import Objects tool can help you achieve that.
Moving Forward
Now you have on-board, the customers, and are willing to offer hosted applications and desktops to them as well as to new customers to. CloudPortal Services Manager is simply easier to use self-service portal hosted workspace management, they can expand-as-you-grow on multiple Active Directory forests, geographic locations and data centers manage, enhance new service integrations and diversify deals. To make the most of the flexible and extensible platform and your DaaS manage and hosted workplace delivery in scale
Related Resources .:
- Manage App and Desktop Delivery to a large extent with Cloud portal Services Manager
- Hosted Workspace self-provisioning Meets user - or why CloudPortal Services Manager is crucial for scaling a DaaS business
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