My name is Stacey Strickland, and I am the Lead Consultant acceptance on the Enterprise Customer Success Team for Citrix Share File. You're probably wondering why I introduced myself and why you should care. And that's good, because I'll tell you.
Is knowing your business interested in what their justification is to Share File? How to set up? What best practice strategies and roll-outs that are available? And most importantly, how to get your company to take over the product completely?
My team can help!
In my experience I have found that when a company buys software, they are not just a product, but a trip to the success of the product have chosen. If you buy, but never successfully implementing a product, you miss opportunities for expansion, and the overall improvement for your organization.
The Enterprise Customer Success team's primary focus is to best practices, use case identification and adoption & usage. When a customer buys Share File, leaving the implementation, roll-out, change management and training plan to us. For real! It's just that simple!
Our team confidence, bridge gaps, provide proven methodology to build, and help customers who are struggling to provide an effective introduction and implementation strategy. Studies have shown that customers who use our team fast-track program increase licensing by 40%, and 30% higher than one (12) months to increase active use on average.
Still excited about what we can do for you? Good! Because there's more!
- We have a proven methodology for implementation, roll-out and management of the product
- We have dedicated engineers with implementation best practices to help
- We have certified trainers Consumer, Helpdesk or train-the-trainer sessions
- We have a wealth of documentation templates for "how to" training materials, end tutorials and directing for User Experience team.
- We offer project plans, communications planning packages and marketing materials
- We organize annual customer council meetings around the globe
- We are the internal advocate for customers
- We product roadmap meeting between customer and product management host
If you are looking for a solution to overcome the challenges of the adoption of a product in this case Share File-then you have to get right.
Want to know more? Start your ROI Share File TODAY maximize!
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