First of all, thank you for everyone who participated in our meetings Summit and flooded us with questions and suggestions! We received a ton of them. Thank you !!
One of the questions that we had to listen to over and over again "that can see my data?" A fair question.
diagnostic data is sensitive material and we want to assure you that there are only people from your organization is all safe and, with the proper credentials, it can see.
In this post I'll try to demystify it.
If you have a My Citrix account, you are ready to take full advantage of the CIS and easy to self-diagnose problems in your area
Log at https :. // Cis.citrix.com. you will end up on the " range " page. You can then to load on " uploading data " diagnostic files. If you are not sure how to collect them, click on the " How to collect data " link; there are specific instructions for each product.
When multiple users upload to the same organization diagnostic data, it easily each diagnostic bundles and analysis results by "can see View all user uploads " in the " filtering " drop-down menu. To make this possible, ensure that:
- All users have the same Organization ID for their MyCitrix account
- The "option All market "is activated
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