Citrix Ready partners can now from a variety of support options for Citrix products through the program select membership. Citrix Maintenance Programs offer services and support that can keep the partner software and hardware environment optimally running
Technical Support provides support for different types of requests :.
- for partner experiences effortless and easy to
- problems with the product
- Troubleshooting
- break-fix queries
make, Citrix Ready has introduced a new utility as part of partners acquire Citrix technical Support.
Citrix Ready Access Partner can now acquire the technical support package, consisting of 5 support requests for $ 2550 USD and contact. The support hotline for assistance
Citrix Ready Plus and Premier partners have access to benefit 5 support requests as part of the program for free. This transition partners can purchase the add-on tech support package after the existing support cases to exhaust.
, the process is now easier than all partners have the add-on-incident form and send it to the support operations team in their starting geo complete. Citrix Ready partners can login to their portal account Partner Central, select the section "Support" and click Citrix Ready Technical Support to access the correct forms based, submit to the various Geos and its application.
You can contact Citrix Ready team @ Citrixready@citrix.com activate / renew or purchase additional technical support.
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