last Friday, Golden Frog has filed comments with the US Federal Communications Commission in support of open Internet. We've included feedback from our own customers to show how the ISPs broadband are taking advantage of the current landscape of denying regular users of the open service, neutral and without interruption on which the Commission says they are entitled .
Friday, Colin Nederkoorn CEO Customer.io wrote a blog post and posted a YouTube video of a test he played on his supposed blazing fast 75 Mbps Verizon FiOS service. It was extremely slow when watching Netflix. But when Colin will connect to VyprVPN and watches Netflix speed increase ten times from a meager 375 Kbps to 3000 Kbps. The tenfold increase in speed resulting encrypt its traffic and using the network of Golden Frog instead of Verizon. This speed increase is consistent with other reports VyprVPN customers. We are competitive in the VPN industry we are constantly working to manage and optimize our network so that we can provide the fastest speeds VPN in the world. It seems that Verizon is deliberately ignore congested Internet backbone links to get Netflix to pay them. the ISPs are intentionally mismanage their networks to the detriment of their own users due to the lack of competition in the US ISP.
Colin's blog went viral on social media and created more awareness about the degradation of service resulting lack of competition. We are grateful to Colin to help expose and Verizon decided to include his example in our FCC filing. We urge the FCC to standup for consumers and to reclassify broadband transmission component as a telecommunications service Title II.
In our FCC filing, we also show that high-speed Internet provider Wireless interferes with the ability of its users to encrypt their SMTP mail traffic. The broadband provider is by overwriting the content of user communications and actively blocking the STARTTLS encryption. This is a man-in-the-middle attack that prevents customers from using the applications of their choice and prevents users from directly protect their privacy.
The Commission shall establish effective rules to prevent this type of behavior. Unless broadband service providers wireless and wireline receive a strong message that they can not block the accelerator and Internet traffic of their users, these actions will continue, develop and become the norm. Golden Frog Calls on the Commission to truly restore the open Internet, enhance competition, protect user choice, and ensure that users can keep the nosy ISPs to intercept their private information.
Summary of our submission to the FCC
Since there is no open Internet rules enforceable, the ISPs broad band are currently throttling and blocking of Internet users traffic. These comments are discussing two recent examples that show that users do not receive the service open, neutral and without interruption on which the Commission says they are entitled.
In the first case, a customer of Golden Frog VyprVPN encrypted VPN service has proven that its Netflix traffic is throttled on the Verizon FiOS services. Colin Nederkoorn recently posted a video on YouTube of a test he played on his serve 75 Mbps from Verizon showing its connection Netflix rose a meager 375 Kbps to 3000 Kbps when VyprVPN employed. This represents a tenfold increase that resulted from encrypting its traffic and using the VyprVPN routing. This type of speed increase is consistent with reports from other customers. the ISPs mismanage their networks to their own detriment users.
In the second case, Golden Frog shows that a high-speed wireless Internet service provider is interfering with its users to encrypt their traffic SMTP emails. The broadband provider is by overwriting the content of user communications and actively blocking the STARTTLS encryption. This is a man-in-middle attack that prevents customers from using the applications of their choice and prevents users from directly protect their privacy.
The Commission shall establish effective rules to prevent this type of behavior. Unless broadband service providers wireless and wireline receive a strong message that they can not block the accelerator and Internet traffic of their users, these actions will continue, develop and become the norm. Golden Frog Calls on the Commission to truly restore the open Internet, enhance competition, protect user choice, and ensure that users can keep the nosy ISPs to intercept their private information.
Read the full text of our deposit.
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